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*BLACK $$' �yBOX' Tit$ F i 11 11 i,') RI °f.t City of San Marcos Project: Conversion to IP telephones and single CS1000E Black Box Network Services has made every effort to provide the City of San Marcos with accurate quotes and pricing. However, the accuracy and completeness of all final quotes is dependent upon the information provided to Black Box Network Services. Project Change Control Should this Statement of Work change due to customer requirements or unforeseen field conditions, deletions and /or additions will be addressed using an installation change order "ICO" to reflect the appropriate cost adjustments. After the final equipment and /or software order, additions will be invoiced at current retail pricing. Project Organization and Role Definition Black Box Network Services will assign a Project Manager to oversee all aspects of the installation. The PM assigned will be the main point of contact for the entire installation and all scheduling and /or changes to this Statement of Work will be coordinated with the PM. All communications should be through the Project Manager to insure a complete and smooth implementation of your communications application. The City of San Marcos will designate a customer contact to be Black Box Network Services primary contact regarding the administration and other matters related to the project. The customer contact is responsible for coordinating all on -site project activities with the Project Manager, attending all necessary meetings, working together with the Project Manager to build and accept the project schedule and staying abreast of the project status to ensure all City of San Marcos tasks and deliverables are completed and delivered on time as per the project schedule. Project Timeline and Milestones This project is designed as a four phase implementation solution with installation date(s) to be determined. An installation schedule that reflects specific tasks, responsibilities, and dates will be finalized based on City of San Marcos input and approved dates. This project requires the accurate scheduling of personnel to complete on time. It is important to complete all assigned tasks as stated on the installation schedule. Any delays with task completion will result in altered costs and time frames. Assumptions All LAN cable and switch ports will be in place and provided by the City of San Marcos. All patch cords in the equipment room and from the IP telephone to the PC will be provided by the City of San Marcos. A power receptacle is available at each work station that needs a local power supply for the IP set. Customer Responsibilities Provide a single point of contact to provide information or access to the information for system design and network requirements. Page 14 of 18