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schedule. The Norwest deposit location that will receive the City's deposits is the North Edward Gary Branch. Earnings Credit Rate: 2.1.4 Pay the City, on its accounts, an earning credit rate which is .15 basis points below the current month's average of three month U.S. Treasury Bills at weekly auction. This rate will be applied to the adjusted collected balance of the accounts at the end of each business day. Credit Card Merchant Services: 2.1.5 Provide major credit card merchant sales invoice processing services for all City locations accepting credit cards. Norwest will process credit card receipts including: deposits, charge backs, statement reporting and credit refunds. Returned Items: 2.1.6 Submit all checks deposited by the City that do not clear the first time, for a second time before returning them to the City. Norwest will return checks that do not clear on the second attempt to the City within two business days. Norwest will provide the City with same day telephone notification of all returned items in excess of $500. The City will not be charged for redeposited returned items. Research Reauests: 2.1.7 Complete research requests within three (3) business days from the date of the request. Lockboxes: 2.1.8 Provide the City with lockbox capabilities for City utility customer bill payment in Norwest's lobby. The lockbox will be a minimum of (1) cubic foot. Stop Payments: 2.1.9 Provide on-line stop payment services via personal computer. The City will provide all required confirmation documentation. Norwest's services will include processing and confirmation of each stop payment. The stop payment will be in effect for a minimum of 180 days following submission to the financial institution. A sample Stop Payment/Restraint Request form is attached to this Agreement as Attachment A. Safe Deposit Box: 2.1.10 Provide a safe deposit box in a size suitable for commercial use, for use by the City 3