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<br />LICENSE AGREEMENT 308 <br /> <br />3-13-00 <br /> <br />masterc.nc <br />7 -9-97 <br /> <br />ADDENDUM C <br />STATEMENT OF WORK (SOW) <br /> <br />1.0 GENERAL <br /> <br />This SOW details the services that will be performed by CIS in connection with <br />products to be provided and the User's responsibilities related thereto under this <br />agreement. <br /> <br />1 .1 Deliverable Program Products <br /> <br />The Deliverables under this Agreement: <br /> <br />1 .1 .1 Basic Program Products <br />CAD <br />RMS <br />E911 Interface <br /> <br />1.1.2 Special Program Products <br />CAD to TLETS Interface <br />MCS Interface <br />Mapping Interface <br /> <br />1.1.3 Other Program Services <br />Oracle Database Study <br /> <br />1 .1.4 Manuals <br />Operators Guide <br />Screens <br />Reports <br /> <br />1.2 Services <br />Service limitations are detailed in Paragraph 8.0. <br /> <br />1.2.1 Administrative Services <br />Project Coordinator <br /> <br />1.2.2 Delivery Services <br />Customization <br />Installation <br />Management Training and Orientation <br /> <br />15 <br />