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<br />September 11, 2000 <br />Mayor David Chiu and Council members <br />San Marcos City Council <br />Page 2 <br /> <br />We can improve the convenience of the SMT system and we are now beginning the process to <br />do so. You may remember that the SMT route structure was devised and adopted through a two- <br />year process working with a transportation committee and consultants. But this was over seven <br />years ago. Two years after that when we initiated service we had a review of the routes done <br />again by the consultant but it is time now for another review and amendment of the route <br />structure. We have scheduled this to begin in October. <br /> <br />On-board surveys and customer interviews will be conducted along with a review of origins and <br />destinations on the routes. Non-productive route segments will be reviewed, and dropped if the <br />service can be better directed. Part of the effort wi II be directed at re-aligning all routes to the <br />new transfer center location on S. Guadalupe, but we will want to also explore making the <br />service more flexible and directed to where people want to go. <br />We also believe that more attention to marketing the service and educating the public on how to <br />use the service is needed and will asking for recommendations on how to best do those also in <br />this review. <br /> <br />Next month will mark five years of service for the SMT. It has had its problems and its <br />successes. We recognize that there is a need at this time for a critical review and refinement of <br />the service, but it is also important to note that the SMT is a valuable public service that many <br />citizens depend on. You have our commitment to take the steps outlined and we welcome any <br />input or assistance the city deems appropriate to help us make the service what the citizens of <br />San Marcos need to move about the city without getting into a car and adding to the tramc. <br /> <br />I will conclude my remarks here, but would like to update you on the San Marcos Station project <br />now under construction on South Guadalupe if time permits. Thank you for your continued <br /> <br /> <br /> <br /> <br />~dSh ~ <br /> <br />ExecutIve Director <br />