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I I software" make it ..II count I MAXIMO Upgrade Factory SOW for City of San Marcos, Tx schedule. Installation of the upgraded system will commence after minimum recommended hardware infrastructure is installed at City of San Marcos site. D. Remote System Acceptance of upgraded MAXIMO 5.2 instance - This phase enables City of San Marcos an opportunity to evaluate their upgraded system prior to the new MAXIMO software being installed at City of San Marcos site. During acceptance, the new MAXIMO software will be hosted at the Upgrade Factory for a period of 20 business days A secure Internet connection to the Upgrade Factory site will allow City of San Marcos to perform remote testing of all elements of the system, including screens, reports, and all applications In order to maximize the efficiency of City of San Marcos time during this phase, we strongly recommend that City of San Marcos complete MAXIMO 5.2 end user training prior to beginning any testing. End user training will ensure City of San Marcos testing is productive and comprehensive. Additional information regarding training can be found at: http://www.mro.com!corporate/mroservices/traininglmaximo- 51 course-schedule. php or by speaking to your Business Solution Manager. Acceptance testing signoff will indicate City of San Marcos acceptance of their upgraded system. E. Upgrade Factory On-site Installation - The system that City of San Marcos has tested and approved using remote access to the Upgrade Factory will be installed at City of San Marcos site All client specific files that have been developed at the Upgrade Factory will be installed on the appropriate server(s) These files include modified JSP files for any reconfigured screens, both source and compiled report files for all new or modified reports, the City of San Marcos specific configuration of the database including user and security configuration, value lists, data type and/or length changes, etc Please review Customer Responsibilities and MRO deliverables for this phase in the Upgrade Factory On-site Installation file found in section 1.2, reference documents. As part of the knowledge transfer, this phase will include a review of new or modified client specific files provided by the MRO Upgrade Factory as well as new areas of the system. This checklist is found in Appendix D of this document. F. System Confirmation and Testing - Operational status of the system will be confirmed prior to final database cutover The operation of the on-site system will be compared to the system used by City of San Marcos for remote acceptance testing to ensure it is fully functional. This will include all MAXIMO application elements, all standard and custom reports and the interface with other applications as needed G. Production Database Cutover - A snapshot of the production database will be taken immediately after the shutdown of the existing system The on-site MRO consultant will send the data to the Upgrade Factory where it will be converted into version 5.2 format. The converted database will be sent back to the on-site consultant and it will be imported into the development database and tested on the MAXIMO 5.2 application by City of San Marcos upon successful completion of testing, the data will be imported into the production database and retested by the client's personnel. H. Completion of On-Site Implementation Checklist - All actions performed by the on-site MRO consultant will be documented with City of San Marcos signoff as necessary along the way. 1.1.3 Oeliverables The following areas of functionality will be upgraded according to estimates below' 6