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<br />~ <br />I <br /> <br />-I <br /> <br />'I <br /> <br />EMERGENCY RESTORATION PLAN <br /> <br />CenturyTel of San Marcos, Inc. <br /> <br />Number: CSP 100-210-000 <br />Revision Date: 02-01-04 <br /> <br />XI. MUTUAL ASSISTANCE/RESOURCES -- CSP 100-210-055 <br /> <br />Mutual assistance agreements through State Telephone Association member <br />companies, interexchange carriers, other utility companies, suppliers and <br />contractors. <br /> <br />XII. ATTACHMENTS -- CSP 100-210-060 <br /> <br />This section gives the Emergency Restoration Plan its viability and requires <br />continual monitoring and revision. <br /> <br />A. Listing of all Telephone Operating Policies and other Corporate directives <br />relating specifically to disaster recovery and restoration. <br /> <br />B. Location/Site Data <br /> <br />1. Detailed data sheets for all CenturyTel of San Marcos locations, <br />to include: Remote Line Switches and critical facilities <br /> <br />2. Floor plans and/or schematics <br /> <br />C. <br /> <br />Summary of RLS & OLC Addresses <br /> <br />Physical addresses of all RLS & DLC facilities. <br /> <br />D. Personnel List <br /> <br />List of names, addresses, phone numbers, pager numbers and cellular or <br />mobile phone numbers of all personnel. The list includes both work and <br />home information. <br /> <br />E. Critical Users <br /> <br />List of all critical users by operational/functional area, including contact <br />names, addresses and telephone numbers. <br /> <br />F. Contractors <br /> <br />List of all approved contractors, including contact name, address and <br />telephone numbers. <br /> <br />G. <br /> <br />Vendors and Major Suppliers <br /> <br />List of all approved vendors and major suppliers, including contact name, <br />address and telephone numbers. <br /> <br />Page 4 of 5 <br />