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<br />~ <br /> <br />~ <br /> <br />. <br /> <br />VII. <br /> <br />EMERGENCY RESTORATION PLAN <br /> <br />CenturyTel of San Marcos, Inc. <br /> <br />Number: CSP 100-210-000 <br />Revision Date: 02-01-04 <br /> <br />VI. <br /> <br />SAFETY/SECURITY PLAN -- CSP 100-210-030 <br /> <br />A. Safety <br /> <br />1. Importance of safety for employees and their families <br /> <br />2. Emergency evacuation plans <br /> <br />B. Security <br /> <br />1. Security of employees and facilities and plans for access to areas <br />that are restricted to the general public <br /> <br />2. List of restricted areas and access rosters <br /> <br />3. Relationships with local law enforcement agencies for cooperative <br />access to areas restricted by those agencies <br /> <br />C. Injuries <br /> <br />1. Guidelines for emergency medical treatment of employees <br /> <br />TRAINING -- CSP 100-210-035 <br /> <br />Training requirements for internal and external training. <br /> <br />VIII. COMPLAINT HANDLING PROCEDURES -- CSP 100-210-040 <br /> <br />Complaint handling procedures as specified by PUC rules in dealing with <br />individual customers, the PUC and others. <br /> <br />IX. GEOGRAPHIC-SPECIFIC EMERGENCY PREPAREDNESS PLANS-- <br />CSP 100-210-045 <br /> <br />Specific details that must be addressed in individual operational or functional <br />areas, to include: office facilities, office equipment and supplies, critical records, <br />off-site facilities and other items. <br /> <br />X. EMERGENCY CONTROL CENTER PREPAREDNESS PLANS-- <br />CSP 100-210-050 <br /> <br />Specific details that must be covered in the emergency control center plans, to <br />include: duties of personnel, items to be maintained in center and who is in <br />charge. <br /> <br />Page 3 of 5 <br /> <br />I <br /> <br />I <br /> <br />I <br />