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Page: 2 03/06/98 Estimated Level of Effort PSDI Professional Services are available on a Time and Expenses basis. PSDI provides estimates fOT the labor based on c.1(períence performìng similar work for other customers. These estimates represent the anticipated level of effort required to meet the technical objective of this statement of work. Due to the nature of the [asks i.nvol\'Cd, these are only estimates. Additional requirements or infonnation that develop during the performance of the work may cause the level œ effort to change from these estimates. Estimated Boon: 80 boun SIlO per hGur Coamlting Total: $14,400 Prices are valid for 90 days after submission of this proposal. The expenses consultants incur wbile on assignment are the responsibility of the clienl. Expenses shall include travel, meals and incidentals. hotel ac:amunodations. and rental car or taxi fare. PSDI policies for ttavel expenses include reimbursement for consultants to return to their home of record evCJY weekend. For assignments covered by this Statement of Work, PSDI consultants shall be reimbursed a daily rate of $40.00 (US) for meals and incidentals. Lodging and rental vehicle cbargcs are in addition to the daily rate. Incremental travel costs (i.e, airport parldng. taxi fares, tolls. etc.) are additional. PSDI sbal1 provide copies of receipts for aU expenditures in excess of 525.00. PSDI shan schedule the work identified in this proposal at a mutually agreeable time with the customer. Scheduling shall be done as early as possible. Work cannot commence prior to receipt and acceptance of a purcltase order by PSDI. Addllional Information a. It is the responsibility of the customer to make available the personnel required to work with the assigned PSDI consultant(s) or trainers. Depending on the type of work, this may involve a significant number of people. PSDI cannot be hdd responsible for schedule delays or work stoppages caused by the inabilit}. of the customer to make the appropriate persoIIDel available during this project. b. PSDI employs various consultants, trainers, and other professionals with a wide variety of skiUs. In order to meet all the requirements of the tasks listed above. PSDI may utilize multiple consultants with different skin sets. Specific schedules, along with an explanation of these requirements, shall be provided by PSDI in advance of the tasks being scheduled. c. An eight (8) hour work day is assumed for scheduling purposes. Each week. the PSDI consultant(s) shall prepare a weekly time sheet indicating the number of hours worked and the work subjects or tasks completed during the week. Time sheets shall be submitted to the customer technical representative for signature. The customer, in signing the time sheets. is validating receipt of acceptable services. Time sheets shaH form the basis for invoicing, d. Actual bours worked and expeDJes incurred wIll be invoiced. In addition to on-site worle, actual hours may inc]ude work after hours, off-site. or at the consultant(s) borne or office. e. Providing an adequate work. space for the PSDI Professional Services representative is the responsibility of the customer. An adequate work space generally includes a desk. chair, telephone (including modem access), PC and printer, and access to the PSDI software across the customers' network as needed. f. Custom applications, inteñaces, programs, and reports developed using PSDI software or other commercially available software are not supponed by the PSDI Technical Support hot-line. In addition. PSDI cannot guarantee that customizatioos will work with future releases of PSDI products. The customer is responsible for maintenance of unique customizations. Assistance is available from PSDI, on a time and expenses basis, to help maintain these produCtS.