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<br /> J}/} <br /> Phase I - Development of the Cošt of Services Analysis <br /> DMG will conduct a cost/revenue analysis to determine the full cost of <br /> services. Following is a breakdown of the first five Tasks. <br /> Task 1. Initiate User Fee Proiect <br /> A. Establish City's Priorities and Goals. An initial meeting is held <br /> - with the City's management staff to determine the exact <br />I <br />. parameters of the engagement. DMG staff understand the <br /> ! <br /> general goals going into the engagement; however, having an <br /> initial meeting to set and determine goals ensure that the final <br /> product will meet all of the City's expectations. <br /> B. Engagement Briefing. DMG will present a briefing to the <br /> departments concerning the goals of the engagement, the steps to <br /> complete the goals, the time frame the departments can expect, <br /> the requests we will place on the departments and the benefits of <br /> the engagement. DMG staff are completely responsible for the <br /> gathering of information and statistics. <br /> ~ <br /> The purpose of this meeting is to attain the cooperation and <br /> support of the departments by informing them fully. This can be <br /> accomplished as a group or with each department individually. <br /> C. Establish Contact Individual. The appointment of an individual <br /> within the City's Finance Department is imperative for the <br /> smooth flow of any engagement. This person's involvement is <br /> ~ limited to the scheduling of interviews with key department <br />I personnel as deemed necessary by the consultants, as well as to <br /> direct the DMG staff to the appropriate location of documents <br /> and data required throughout the engagement. At this point in <br /> the engagement, a contact person for each department should be <br /> established. <br /> D. Review Organizational Structure. A complete organizational <br /> staffing schedule is crucial to determining operating. costs, <br /> including management, supervisory, clerical and line employees. <br /> E. Review Accounting System. This is a crucial step necessary in <br /> order for DMG staff to understand the proper treatment for all <br /> expense items. This step also allows the consultants to <br /> familiarize themselves with the statistics available. <br />