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1.1 TASK 1— UTILITY BILL AND DELINQUENT NOTICE DESIGN <br />The Contractor will: <br />1.1.1 Provide all necessary services associated with the design /redesign of a preliminary draft <br />of the City utility bill, delinquent notice, and arrears notice and submit same to the City for its <br />review and approval. Include the placement and formatting of the OCR scan line at no <br />additional charge to the City. <br />1.1.2 Develop, upon City's approval of the preliminary design /redesign, a final format for the <br />utility bill, delinquent notice and arrears notice documents using the City approved design work. <br />1.1.3 Provide the City with all design /artwork upon design /redesign completion and <br />acceptance. The Contractor understands that the City will own all artwork provided by the <br />Contractor under this Agreement upon the City's payment for said artwork. <br />1.2 TASK 2 — ELECTRONIC FILE <br />The Contractor will: <br />1.2.1 Accept and upload weekly electronic data files of City utility bills and delinquent notices <br />necessary for the performance of its services. <br />1.2.2 Provide a readable electronic file or provide the City with access to CCS Mail Manager <br />(see Exhibit A) for archival purposes which will contain images of all utility bills, delinquent <br />notices, arrears notices and reports generated under this Agreement and, which will retain a <br />minimum of twelve (12) months of account history on -line. <br />1.2.3 Accept City inserts and print for insertion into utility bills as necessary. <br />1.2.4 Provide prompt on -line e -mail notification to the City verifying receipt of bill /delinquent <br />notice file transmission and provide e -mail confirmation of production of the file. <br />1.3 TASK 3 — PRINTING AND IMAGING <br />The Contractor will: <br />1.3.1 Print utility bills, delinquent notices and arrears letters in accordance with the timeline <br />included in the Detailed Implementation Plan, Exhibit B and ensure that all documents match <br />City data exactly <br />1.3.2 Perform random quality control ( "QC ") testing of 100 utility bills and 50 delinquent <br />notices on all transferred billing and delinquent notice files as generated by CCS Mail Manager <br />in order to ensure accuracy. The Contractor will provide results of each test and related <br />2 <br />