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corrective action to the City after each test is conducted. <br />1.3.3 Print Barcode, Optical Character Recognition ( "OCR "), and QRC (Quick Response <br />Codes) on the bills and delinquent notices. <br />1.4 TASK 4 - IMAGE AVAILABILTY AND RETENTION <br />The Contractor will: <br />1.4.1 Provide Pdf images of all bills and notices generated under this Agreement and provide a <br />link to the images for the City's utility customers through the City Utility Website. <br />1.4.2 Provide 12 months of history of viewable bill images for customers and staff through the <br />City's utility website link. <br />1.5 TASK 5 — INSERTING <br />The Contractor will: <br />1.5.1 Accept any City identified inserts and /or print for insertion request from the City. In the <br />event that inserts are dropped shipped, the inserts must be received by the Contractor at least two <br />(2) calendar days prior to insertion date. If the City requests the Contractor to print the insert the <br />request must be received a total of seven (7) calendar days prior to the insertion date to allow for <br />design, approval and printing. <br />1.5.2 Insert return envelopes and any City inserts into each utility bill or delinquent notice as <br />requested by the City. <br />1.5.3 Detect and correct doubles or misses at insert stations, missed or unopened flaps on <br />envelopes, envelope misalignment at final insertion area or other equipment malfunctions. <br />1.6 TASK 6- SORTING <br />The Contractor will: <br />1.6.1 Sort all mail -outs to achieve the greatest potential discount possible on mailing costs. <br />1.6.2 Bundle specified statements within a batch by City recommended account indentifier to <br />include, but not be limited to customer number, same name, or mailing address to mail in a <br />single envelop or package using the most economical postage possible. <br />1.7 TASK 7 - MAILING <br />The Contractor will: <br />3 <br />