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<br /> VIII. ADDITIONAL PROPOSAL REQUIREMENTS <br /> In addition the vendor shall provide a response to the following items: <br /> 8.1 A schedule of a fixed price for parts and labor for off-site <br /> repair of a Data General Terminal logic board, power supply, video <br /> board, keyboard, and CRT. Pickup, drop off and 90 day warranty <br /> shall be included in price. <br /> If fixed price repair for Data General terminals is elected by the <br /> City of San Marcos, Data General. agrees to provide fixed price <br /> parts and labor as specified in Section 8.1 of this RFP at the <br /> following rates: <br /> Terminals $150 per incident per terminal <br /> Keyboards $100 per incident per keyboard <br /> 8.2 Rates for work required beyond the principal working period or for <br /> work not covered under the agreement. <br /> Data General will provide work required beyond the principal <br /> working period or for work not covered under the agreement at the <br /> following rate: <br /> Standard Hours $135 per hour <br /> Premium Hours $165 per hour <br /> Standard hours are from Monday thru Friday, 8:00 AM to 5:00 PM. <br /> Premium hours are Monday thru Friday after 5:00 PM and before 8:00 <br /> AM; Saturday, Sunday and Holidays. There is no minimum time <br /> charged for Data General contract customers. <br /> 8.3 Maximum response time in hours. <br /> Data General will respond to the City of San Marcos' request for <br /> remedial maintenance within thirty (30) minutes of receipt of <br /> request via telephone from Data Ge~eral's Customer Support Center <br /> and, if necessary, on-site within four (4) hours of the City of <br /> San Marcos' initial request for remedial maintenance. <br /> 8.4 Principal period of maintenance (hours of the day, days of the <br /> week). <br /> Data General's Principal Period of Maintenance is any nine (9) <br /> hour period between the hours of 8:00 AM and 6:00 PM, Monday thru <br /> Friday, excluding Legal Holidays. <br /> 17 <br />