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<br />FEB 01 21:02
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<br />ON-CAL1. SERVICE AGREEMENT
<br />
<br />P.003
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<br />C. ON.SITE SERVICE. ¡, ccn unc""" wiIn Romote o..QnOltic SeMc:8 a as tne SOle
<br />resou,ce, OOSI WIll prOVIde QI1-lIte .e~e to Buyer duma tne CPM, _n on-lite servICe
<br />is JeQ"'ed 1O 'estae _I EQuC>men1 oøeraloon. On-8IIe .."..,e Wli be prO'<lded as
<br />laIIows:
<br />I. At Buyer's 'eq"".t lor RemedlSl l.4a"'tenance, OOSI WIll no"",11y arrive at tne .,a,allelion
<br />Locabon witnIn tne next lour hQlJrS 01 tne CPM prOYlCleo: (al tne Inslalle""" Location
<br />" WItnIn tltty mole. at a 0051 Serv1c. Cenler. and (0) ew.r has mad41 the ProøroetBrt
<br />~ema end a,.,., Buyer's dems noted In Secllona . (A and B) above IVlilable 10< immedIAte
<br />Iccel. by DGSI Iner Buyer'1 rOQlHlsl to< leMCe. For InStallation Location. beyond fifty
<br />m.e. tram a DGS! Se""ce Center, DGSI WIIIlJle ~s best eHons in respondinG 10 Buyer's
<br />,equest.
<br />ø. Buyer may select a 24 hour response in lieu Of oo5l's normal 4 hour responsa, by
<br />inltlSlono the Oolional (24 Hour) R.loonae box above, tor EolJiQmenl type. whlCII are
<br />8Itg>þle under OO5I'a then c""enl 00110..1 and Ire witnJn l/Ie prncrièled """'be' of milel
<br />tram a DGSI Service Cenl",. Thl 24 hour resøon.. ..,;¡¡ remlin in eftec1 dur",o tne term
<br />ot lhi. Agreement and Buyer wil be eoiglt>ie 10 rec"",e ooSI'. men ClJrrent disc"""led
<br />24 hour respon... ratliQr1C8 structure.
<br />ii. NolWlthstandino the CPM, ooSi wi« provide PetiQdlC "'aintenanee, as al>QtoørlSle 10
<br />me EQlliomant Iy >e. during II1e 1'1'1.4 It I freQUancy specIfied by 0051 00Iicy ana a'
<br />limes Igreeable to both pln,e.. l'erlOOic "'eintenanca may be performed concurrenUy
<br />WIth Remedial Maintenance.
<br />IY. caSi will PlOYIde .. labor, parts and EQlliøm..., modificatlOnlDGSI _ms necessary
<br />10< mllll1tllJllll'lg the EalOOmenl In good coeratinO Condition. All pan. will be 11JtI1i8lled
<br />an an exchange ba... and will be new .Iandard parta or pans of eoull -illy, AI
<br />parts removed for replacement shill be<;ome tne OlOtlllrty 01 OOSt. All pans ínS1aUOCI
<br />by OGS! shall become tne property at me Buyet.
<br />5. CHARGES
<br />A. The BasiC Monthiy Charoe (BMCI II the SIJl11 tDlai of II the monthly ITI8intenance
<br />cha/oss tar on's~e service Chosen within the PPM, exclue... 01 811 IP )iicaÞle disco""ts
<br />anet 5Ulcharges. The Total MQnlhiy Charoe (TMC) LS tne sum total 01 tho BM<:. additional
<br />chaross for the CPM and EPC d aopticaÞIe, and all ather lpalocable discounts and
<br />SlJreharoes. Doscounts are calCulated beled on the BMC,
<br />B An Agreement covenng DESKTOP GENERATION ComØlJlar SyStems or Intelligenl
<br />Wo<kstationa onIV. may be SUb 8ct to aCC!itionel monthly '"""890 ....cnarOSs, based on
<br />the distan<:e betweln \t1e lnstaJIalion Lo<:abon and the nearest OGSt Sannce Cenler and
<br />In accordanca wiIn DC3S!'s men CIIrrent paI~s and raIlS.
<br />C. I'nnte.. coyelld under thos AQrMment mly be subject to Uaatlll surcharosa in
<br />addition to the BM<: and In -ordanCa wim DGSI's \t1en ClJrrent palicl8S and raIl.
<br />D. Inslalelion Locationa on AIIJ.ka and HI",a. may be 8IIÞjec1 to mon1ll1y molelge
<br />SlltChaross based on tna distance between lI1e Installation ~ocallOn and lI1e nearesl DGSt
<br />Se<Vice Center,
<br />E. The TMC wiR be invciCed monthly in a_nea. AI IIIVOIOIS a.. .,... and Olyable on
<br />NM thir1y days trom date 01 """""e. ¡'voooes not pa ( WIthin tr'ony O:lyS 01 tho ""'alOe
<br />d41le will have a 1.5 percent tIIIr month intereat cnarge. or tne h>gne., iawfl.ll rite. wil-
<br />lS less, ISUsBea agllll1at tne IJI1ØI\Id baianci from tI18 OIIte at tI18 IIIVOice 16111 tne ¡ etl
<br />a' payment 8uyer anal PlY all CalIS -ed in COIIectlnt:i ~s overdue account. jnClud1ng
<br />reuoneble atlerney's t....
<br />F, All cnarges are exclusive at aN SlIe.. u.e one! ik. taxes. SUCh tax.. all tne
<br />r8SQon.ibilily of the Buyer ane wit be OiLlod to me Buyet IS a _orate line Item an eaen
<br />inYoìce. '
<br />G. AI Charges and invaIclIIQ prOCadlJres are Subjecl to enange by 0051 It I,.,., time
<br />tCiOwlftQ the axPiration at tne Initial Tenn ¡¡;oem a minim"," of SIXty dayS prior written
<br />notice.
<br />"'. Chaross (labor ana matenalst tor any maintenance saNICe, EClliQment rapa"s andl
<br />or adiuS1ments, installations, etc. panorrned by DGSI ana not coyersd under thiS Aoreement
<br />shall be invoiced 10 Buyer al DGSI's nanoQontrac1 rales and terms in attecl wilen the
<br />len"". is perfonneci.
<br />8. INSTALUTION SERVICE
<br />Wnen tne EolJiømlnt i8 in8lalleO: by 0051, Suyet lorMS, at its I0Il coot ana a_nse to:
<br />(i) Plagare !lie InstaUa,oan Locltion prior 10 inillilltion on acCOtdanca wiIn OGSI's sotl
<br />pjanning sPociIx:ations. and (i) pra""'e tna necessary laoor for unpad<ing and pjlcement
<br />of the EQuiomanl, willen OGSI snaM supervi.e. Inltauatlon by 0051 will be partorrned dllling
<br />tne PPM only.
<br />7. MOVEMENT OF EOUIPMENT
<br />TNs Aoreement will remsltl 1ft Ineet ~ tne Eouiomenl 8OY4IIId hereunder is moved to
<br />another Installation Location within the 50 UI1ttea Stales or DistrICt of CoIutnÞIa. SUb/oct
<br />to tne terms lnet conditions herein and tI>e loiawing stipulatIons: (A) Buyer anaa prOVlc!o
<br />CGS! Wfitten notice of SUCh movement a II1II>II1Im1 ot thirty "ays pr¡ar to tho data of
<br />CÞman1tino of tne EQlJlpmenl: (B) CGSJ ...arve. the right to lIIQO"VIsa rn.. dllmantllng.
<br /> lICking and lInoaCk",O ot 1h8 ECl\liømenl and to .,.tIII:t ano inlll~ the EQUipment It the
<br />new InstalletlOn Location: (C) The TMC will be su",anaaa on tne OlIo tne ECIIlømant is
<br />diamanlled and reinstaled witn IdjlJltment, it aopticaDie. on the day tou"""'g Iccactanc.
<br />by OGSI al tI>e new InS1allatlOn Location: anet (C) DGSI has the nght to termnate this
<br />~en' il more than lixty (50) dayS Ilao.a fram tn. aata of dlsmarrtiJng un j 1I'Ie oate
<br />e! Icceotance It tne new "'staUatoon Location.
<br />.. CHANGES IN EQUIPMENT
<br />A. OGC SUoolìed oroouc1. Plllchased by the Buyeo: and Idded 10 tna EOIJIomenl covered
<br />nerèunoer shel lWIomatically be ac1aea to 11\1$ Aoreement \lOon tho .xc.abon 01 tne cac
<br />warrenI'( 08rlOd Of ImrneolStel'{ alter aeeepllnee and camIHbon ot onSCICtion by ooS!,
<br />as lØØilCable, in accoraanee witn CII...e 1 aoove. for a Q81IOO 01 not less than mrM
<br />mon",".
<br />B. Subject to DGC'a rnirYmurn 8QUiomenl conllg...allOn rOQUlrernentsas set lontl on
<br />CIa...a 1 here1ft, Buyer may O81"e proauClS from the E- COYeted ner....- \IDOII
<br />a minimum of ...ty (60) days ono< written notlOe. Upon """"nahon a! l8TY1Co. Buyer snail
<br />ensure !tIet suco' dlleted prOCllcts are remoYed trom ana no IOIY, 8r usee on eOfT¡unctoon
<br />witn the ramaoncer of the EO\JICII'I8IIt covered her_r,
<br />
<br />BUYER
<br />
<br />BY:
<br />
<br />NAME
<br />
<br />TITLE
<br />
<br />DATE
<br />
<br />RECEIVED FROM
<br />
<br />II. Ac:aSS TO EQUIPIIIEHT
<br />The Buyer or BuySr'S Q¡JstOln4lr (Ena Uler). IS !lie cue may be. Shall pro",d4I at no
<br />"""'go to 0051, I\IIt ana "H acce.. to !fie EouClrnenr co-eO herouncer. ""'""'g spaca
<br />.. IccordanCa witn DGS! Ide søeClflOallons, aoeq""ta IIClhhe. near tne EOIItoment ar1C!
<br />11M of ony ma~s, IttlCl'Vnenta, reatures, user pOrtS 01 otl18r malet..!. necessary lor
<br />the SØ8Qfiec maon_nee .."..,eB.
<br />10. UClUltOHS
<br />
<br />A. 0051 shai nol be obilOilea 10 grOY>do maonlenaneB ......ce u"do' InlS Agr_t
<br />Should reoe- a ad IJstmont be rew.eo Decause ot (i) reoa-. aalustment or modlhcatlOl1.
<br />wnether made or anemPled. at tne Eowomenl by otner than autnarlled OGSI rocrasenfahves.
<br />(i) ladure 01 Buyer or Swer's ClJstomer to pro"",a a ..,¡table IMtaLilhon enyoronmont: (;;)
<br />use of oøeratlno Ik.JØpIíes ..niCh dO not meet DGSr. sD8C1tlOahons: (IY) ......sa or accident
<br />attrlbutaÞlo 10 Buyer 0< BtJyet" customet onc:1\JOIng b\Jt not ,,"deo 10 unusuol pnyso:al or
<br />electrical 8Ir_: (vi imorocer programm"'g Of' mprQQ81 onsta.abOn tty Buyet Of BIJV8I"s
<br />ClJslamor; (vi) rotOCalian 01 II1e EQ\JICment WI1nout ca5l'1 otlCr ¡paraV¡!. (vii) aamage
<br />caused by aCC"S""", anerat"",s, attacnments Of' Omer -'ce. naMar turnlShea "0'
<br />ma"'lained by 0051: (y;;;) laiI...e 01 ",.condiloon.ng, elo<:lnc:al powet. or IVnlddy ContrOl:
<br />(ixt Acts of God, lire, flood, eannauaka, .gmn;ng _es, noll, war. Of nuClter dtsa.ler
<br />or ather auch CIlOIel.
<br />B. ooSi Sf\aI not be reOWed 10 mainla., any EwlQrntnt with mICrocode Dlovided an
<br />ramovaÞlo rnegnetia media IJItIeSS IUCII lt1ICrocOOe IS kOQI II CIIrranl ,...sion levet durong
<br />the term 01 II'i8 AO'I8mInt.
<br />C. 0051 .,aJ not be reauifed to rneintltn a,.,., anaratlons, Inaenrnenls or ather devICes
<br />inlegral or intercconnectad 10 me EQ1JIQment COVeted hereunøer ..nicll _e not aUQOloed
<br />by DGC or 0GSl WIlen, in !he reasonable ogjn()n of DGSI, !i\ICh mod1lìca1ians advetsely
<br />a"ect ooSI'1 abiily to rendor _e to ma EQllicment, ooSI reservea tf1e IIgnl 10
<br />_Illy t_1e this Agraoment ItI its ont.ety.
<br />D. When, in the raasonlble opinion 01 CGSI, mamlmng tne EQi. løment on goad oceratil1o
<br />condition is no longer paSloble lor any reason onc:lud1no normal WIer and tear. DGSI snan
<br />PlOYIde Buyer an ..Iimale 01 r.ILJ1t)¡s~menl enaross. SllaLid Buyer tali 10 make tf1e
<br />E"""""""t available to DGSI tar IIJCh relurOi.nment WIIhon lixty (60) days "ner reee'!'t of
<br />the estimate. OGSI may termlnlle l81V1Ce tor sucn EQI IQrntnL end SUCh estImate shan
<br />be null lna void.
<br />E. s.rv.cl' unoer thia Agraement do nalllldllde' electrical worx axlemallo me Eouoment;
<br />ooeralJng S\Q)Iíes 01 acce..o<... onckJdono medIa: at ,el,",Sl'Nng the Eo_I. or furnishIng
<br />materials lor thi. QlJl'poae.
<br />11. DISCLAIMER g, WARRANTY
<br />0051 OISCLAIMS ALL WARRANTES, EXPRESS OR IMPLIED WITH REGARC TO THE
<br />SERVICES J,K) MATERIALS I'ROViCED HEREUNDER, INCLUCING ALL WARRANTIES OF
<br />MERCHANTASIUTY AND FITNESS FOR PART1CULAR I'\JAPOSE ARISING OliT OF OR IN
<br />CONNECTION WIT'" THE PERFCAMANCE OF THS AGREEMENT.
<br />t2.. UMITATJON Q" UABtLITY
<br />A. IN NO EVE/oiT SHALL caSt BE LIAB!.E FOR ANr SPECIAL- INOOENTA~, iNOiRECT
<br />CA CONSEOUENTIAL DAMAGES WHATSOEVER (INCLUOtNG BUT NOT LlMITEC TO LOST
<br />PROFIT ÞKJ DAMAGeS RESULTm FROM LOSS OF USE CA LOST CATA) HOweveR
<br />CAUSED, INCLUDING NEGLIGENCE ANC REGAROLESS OF THE FORM OF ACTION,
<br />WJo1ETHER IN CONTRACT CA TORT, EVEN IF CGSI HAS BEEN ACVISED. KNEW OR
<br />SHOULD !-'Ave KNOWN OF THE POSSIBILITY THEREOF. DGSI WI\.L NOT BE LIABLE FOR
<br />þJo¡Y FAl.I.fIE OR DELAY IN PERFORMANCE DUE IN WHOLE OR IN PART TO ANY
<br />CAUSE BEYOND TÆ REASONABLE CONTROL OF OGSI.
<br />B. IN NO EVENT SHALL DGSI'S TOTAL LIABILITY FOR DAMAGES HEREUNDER EXCEEC
<br />THE TOTAL NET CHARGES PAiD BY BUYER TO OC3SI FOR SERVICES PERFORMEC
<br />O!RECTL Y UNDER THIS AGREEMENT DURING TI'é IMMEDIA TEL Y PRECEOING TWELVE
<br />(12) MONTH I'ERIOO IN WHlCI" A CLAIM IS MACE UNOER TH!S AGREEMEi'o'T
<br />C Any .ctiOn agamst DGS! must oe commenced Wltnon one year after tn. cause of
<br />1C1lOn aCCllJes.
<br />13.8UY!II REPM$ENTATION
<br />When the instillation Locatoon is Other man II. Buyer's locatIOn, Buyer reoresants and
<br />agrees that ~a COntract wiIn its CllStOtnef (Ene Uler) ona. oncoroora'a, as a """""""'. oU
<br />tI18 inlormation, obIIgltiOnl and 1"'~ltIOnl set lonn in Cia...e 4 aoove. u weU u cas!'s
<br />warranty disCll""'" (CIa...e 1 II and Uab.ty IImltallOns (Claus. 12) h.,81II.
<br />14. TEIIMINATION
<br />NalWltnsUtndong Cta.... 2, antilled Term Of Agreement. DGSI shaH nave me rlgnl 10
<br />tOl1Tlnall thol Agreemenl and any Other agreement ",iln Buy"" upon tne OcCIJITence of
<br />any of the 1o11awong _nls: (A) 8~r fa"s to oertorm or oO.e..e a,.,., of Ita ot>ilçabons
<br />to CC3S1 lInoer !his Agreement Of I,.,., other tnen clllfenl aoreement with CGSl/OGC.
<br />..eitJdltlg, ttut not Ivniteo 10. \t1e ""*Y DO,.".nl 01 any sums due to CGS! Bno camo...nce
<br />willi auv.r'1 reoresentatians lno ",a"lnbes contaoned '" Clause 13. "Suver Re",esentalion. .
<br />hlfeaf: fB) Buvet' admits in writing.,. "'lOuity te pay lis coOtS generally as '~ey be;o"'.
<br />( \ e. or exer:"," an uslQn",e.., or simn.. aocu",enl lor tne ttenelil 01 "'adJ:crs: ICi 11'1.
<br />aopa¡ntmonlof a rer:elVer. trustee In olnlClllDtcv 0: smJar olleo< regarong Buye... prooenv:
<br />(D) _e is a tran8fer of . mli0rlFy Inter.st 0' Ine eauity or assets 01 SlIVer: ano IE)
<br />there is an assignmenl ot mlS AOfoeme.... WltI10Ut tne Pno' writtan consenl 01 DGSI. 81\d
<br />IUCh _ntts! II not remeOleo to Ine rauonlOle sat:llaabon 01 DGS! W'th'n twenty (20)
<br />al.S aft., DGSI nas sent wrlrten notICe to Buy., Term,"81.on ."an nOI Þ8 DGSrs exclu...e
<br />ramecy ana no IIICh lermlnabon snail sav",a.,iy aH.:: any CIa..., room or acllon "",en
<br />caS! may hi"" for d41mago. or olne""ae aga,"sl Buy.' regarding a,.,., fal'ure cf BlNer
<br />10 perform or obServe rt. ooilgabems to OGS!.
<br />\5. GENERAL
<br />
<br />A VlIO contract ","aong Ul)on OGS! woII came ontO beono only at 11>. '- 01 OGsr.
<br />a;çeøtançe of this AQroemenr. Tne Açreemenl will De governeo ttv 1I'tO IIWS ot tne Stale
<br />on """'" tne InStallatIOn LocallOn '. IIIUIlod. ...- tHe Agreemenl nor Ine Slr'YICes a,e
<br />UIIgnaÐle I1IC any anamated a...;nment $1\1111 oe VOId. Any nollOt rOQlWeQ Of' ~
<br />unoer m.. Aoreement InlU 0. oeemae Pf:>oerry glYen it ma..c ~ostage "'"\)4"'" ~ tna
<br />E>uyer al 1I1e 1ItY000a aderall ~ 10OYe or 10 00S! at 50 ""010 S:reel. MoItora.
<br />MaSSl_!!s 01757. Tn.s A¡;tHment IS tria camÞlole and exCIIJ5IY. sta"""",.! of IN!
<br />conne'. 0.,.,.." \t1e oarues anQ sucerseoes a1l proor are' or wn:ten comrnunlcatlOt'l$.
<br />IQltenI8'tIS atIC unoerlllncllllQs Detw- the pa",. ano sna~ ør"B' nO~$tInQIng a,.,.,
<br />dlfflfenl, conflicbnQ or aCIQrhQnll lolmS ano COnddlQl1s ..."CII mlY ¡gaelr or any orO8:
<br />-eo by Suyet.
<br />
<br />DATA G~NERAL SERVICE; INCORPORATED
<br />
<br />ACCEPTED BY;
<br />
<br />NAME
<br />
<br />TITLE
<br />
<br />DATE
<br />
<br />2.
<br />
<br />B.19B9
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<br />9' :51
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<br />P.
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<br />3
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