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B.1.7 Subject Matter Experts: <br />Subject matter experts (SME's) will play an important role in the project to provide necessary expertise <br />not found on the project team and to support project team activities. However, subject matter experts will <br />have a pri mary responsibility to their "home" department and not be available for significant peri ods of <br />time on the project. <br />SMEs will be the City's primary interface to its End Users. The City's End Users will ultimately be the <br />users of the system in all areas through the City. End User's proactive adoption of the system is vital to <br />the City realizing success in this project. End Users will be consulted throughout the process to provide <br />feedback on business processes decisions, configuration decisions, training, documentation, and testing. <br />The City Subject Matter Experts will be responsible for: <br />• Participating in project activities as required by the project team and project manager <br />• Providing subject matter expertise on both City business processes and requirements <br />• Act as SME and attend As -Is, To -Be and the Static Environment Testing sessions if needed <br />• Attend all scheduled training sessions <br />• Practice all processes following training and as needed throughout project <br />• Assist in Conversion Validation as needed <br />• Become application experts <br />• Participate in Trial Runs and/or Parallel Processing testing <br />• Participate in SET processes and provide feedback to the project team on the SET results <br />• Adopt and support changed procedures <br />• Practice and complete all homework on an acceptable time line <br />• Demonstrate competency with MUNIS processing prior to GO LIVE <br />Technical Team: <br />CITY OF SAN MARCOS, TX PAGE 9 OF 62 <br />ERP PROJECT- FINAL SOW <br />