Res 1984-066 - Laserfiche WebLink

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The major product of the management review will be a management improvement plan. This plan will be based on the findings of the review and include specific recommendations for improving the efficiency, effectiveness and service levels of the City organization where opportunities for improvement are found to exist. This management improvement plan will consist of immediate, short range and long range action items and include a recommended approach for managing the implementation of the recommendations. Study Plan and Tasks The following tasks describe the planned activities of the consultant study team in the sequence the management review will be conducted. Task 1 -- Interview City Council Members Interviews will be conducted with each City Council member to confirm the specific study objectives and discuss areas which, In their individual judgement, require special emphasis. The consolidated findings of these interviews will be distributed to the City Council following the interviews and the study objectives and approach refined accordingly. Task 2 -- Conduct Interviews with Selected Management and Supervisory Personnel Structured interviews will be conducted with management and supervisory personnel representing each of the major functional areas in the organization. This will be a top- down process beginning with the director level and proceeding to the supervisory level. The purpose of these interviews is to develop an understanding of the status of each area of the City with respect to the objectives of the study. The results of these interviews will be used to define the need for and degree of special analysis required to address the study objectives. Task 3 -- Analysis/Fact Finding This task will include specific activities such as field observations, records research and special data collection/analysis. The activities will be defined in the previous task and are necessary to fully evaluate the current status of each area studied. -A2-