Res 2014-169/Billing and Collection Services for SM Fire Department - Fire Recovery USA

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2.1.2 Send all collection notices under the Company's name. 2.1.3 Bill insurers as many times as necessary and utilize best efforts to ensure all claims are collected. In the event of a dispute, the Company will provide a report on claims and disputes. 2.1.4 Make deposits payable to the City, and send by check or electronically deposit into a City account designated by the City, on a monthly basis. 2.1.5 Provide monthly deposit information to the City by emailing the City's representative. 2.1.6 Provide acknowledgement of the receipt of all billable information to the City's Representative. 2.1.7 Provide a monthly summary of payments, a list of the runs paid on the check and the date they were paid, and, upon request, a copy of any check deposited. In addition the Company will make reconciliation reports available to the City 24/7 online in a password protected account site. 2.1.8 Provide complete and accurate transcription of records. 2.1.9 Allow on -sight periodic inspections /audits of records and deposits by the City's representative and the City's external audit firm as requested by the City for the purpose of verifying collection activity and financial recovery by the City. 2.2 ADDITIONAL SERVICES /CHANGE IN SERVICES /ASSUMPTIONS 2.2.1 The City may direct the Company to perform services outside of the scope of the Basic Services described in Sections 2.0 and 2.1 above. However, at this time the Company's provision of additional services is not anticipated. Should the City chose to utilize any additional services available from the Company that are not included in this Agreement, the City will pay the then current rate for those services as established in a fee schedule provided to the City by the Company at the time those services are requested. The Company will submit a written estimate of fees to the City and obtain the City's authorization before initiating any additional services. 2.2.2 Each material change (deletion or addition) in the services to be provided by the Company must be authorized by the City on the Authorization of Change in Services form attached to this Agreement as Attachment A. Compensation for additional services will be in addition to that specified for Basic Services in accordance with Article 13 of this Agreement. The approval of the San Marcos City Council is necessary for all additional services for which the compensation exceeds $50,000.00. 2.2.3 Notwithstanding any other provisions of this Agreement, the Company will obtain authorization from the City prior to performing any of the following: Fire Recovery USA, LLC 2014 5