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1.1.26 Perform mail intake services. <br /> 1.1.27 Document and store records electronically for every meeting between case managers, <br /> intake personnel, and applicants. <br /> 1.1.28 Document compliance with low to moderate income national objective. <br /> 1.1.29 Manage records including case files, computer records, weekly reports, monthly reports, <br /> and quarterly reports. <br /> 1.1.30 Comply with Anti-Fraud, Waste, and Abuse (AFWA)policies. <br /> 1.2 TASK 2 - PRE-CONSTRUCTION SERVICES: <br /> Pre-Construction services including: <br /> 1.2.1 Calculate cost of rehabilitation, reconstruction, construction and/or elevation as <br /> appropriate, using Xactimate software by qualified personnel. <br /> 1.2.2 Perform lead inspections and tests, if applicable. <br /> 1.2.3 Provide Pre-Construction Topographical surveying services, if applicable. <br /> 1.2.4 Provide quality and timely inspections and work write-ups, and cost-estimation. <br /> 1.2.5 Confirm in accordance with Program Duplication of Benefits policy that pre-Program <br /> construction that homeowners have had performed has been completed. <br /> 1.2.6 Provide architectural and design services on an as-needed basis. <br /> 1.2.7 The Contractor will conduct initial inspection and analysis on each home to establish the <br /> damage assessment and/or home's scope of work required to repair/replace damage from the <br /> floods. The scope of work may determine if it should be replaced/rebuilt or rehabilitated in <br /> accordance with established policies. <br /> 1.2.8 The inspectors and estimators will use both the Xactimate software and the Housing <br /> Program guidelines, the repair scopes of work and cost estimates based on the site assessment <br /> results. The Contractor and the City will jointly develop the base model for Xactimate and <br /> mutually agree to all optional and site specific factors. <br /> 1.2.9 The Contractor will explain to the homeowner what damages are eligible for the program <br /> and will obtain all necessary documentation which may include pre-construction pictures <br /> demonstrating the flood related damages and the pre-construction condition of elements <br /> identified for inclusion in the proposed scope of work. <br /> 6 <br />