Laserfiche WebLink
C. Product Install and Verification <br />The Vendor will: <br />1) Reformat and install software on City devices; <br />2) Install the server software; <br />3) Install and verify RDBMS software and reporting services; <br />4) Verify successful operation of server components; <br />5) Install and verify operation of mobile devices from PD office; and <br />6) Show the screens and defendant receipts to PD and courts for feedback <br />The typical duration for product install and verification is two days. The two largest risk factors <br />are setting up the City servers with the latest Operating System ("OS"); and completing all <br />applicable software/network settings. <br />Sign-off by the Project Owners Warren Zerr and Susie Garcia or their proxy to go or "no go" <br />from this phase to the next phase. <br />A Begin Pilot <br />1) Train the pilot police officers on system operation; <br />2) Continue making improvements and incorporating changes to ticket writers; <br />3) Ensure that the defendant receipt is complete and approved by the City; <br />4) Complete the Citation Detail report to look like the defendant's receipt; <br />5) Spend at least one day or more with officers writing `warnings' in the field; <br />6) Verify the data flow to the Court database; <br />7) Verify each field for the Court interface; and <br />8) Train the court officers on system interface error recognition. <br />This pilot phase is complete when the pilot officers are practicing with the technology. The <br />typical duration of this pilot phase is one week. The largest risk factor for the Project at this <br />stage is that most of the major portions of the project must be complete and the officers must <br />begin the pilot with the software as close to complete as possible so as not to have any false <br />starts. <br />Sign-off by the Project Owners Warren Zerr and Susie Garcia or their proxy to go or "no go" <br />from this phase to the next phase. <br />E. Operational Pilot <br />The Vendor will: <br />l) Closely monitor the data moving to and from the Court system; <br />2) Monitor the officers output as well as any requests they have for improvement; <br />3) Start finalizing the documentation and verify it with pilot police officers; <br />4) Verify documentation for the Court interface; <br />Brazos Technology, Hand Held Ticket Writer System Agreement <br />31