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RFA 210 -006 ■ Download an Image File. Wells Fargo offers an image transmission service through which you can receive lockbox data. On a daily basis, you can retrieve a file containing an index and images. You can view and archive the images in the way that is most appropriate for your needs using a standard image- browser or our Wellslmage software. Receive a DVD for Long -Term Storage. Wells Fargo gives you the ability to archive lockbox data on DVDs. This medium, provided to you on a monthly basis, allows a large amount of data to be stored indefinitely. 2. When is information available? The customer has access to the CEO Intraday Availability Report and On business days (excluding weekends and holidays), Wells Fargo reports daily deposit totals within two hours of the deposit time that you specify. Multiple deposits are reported the same they day they occur, within two hours of your specified deposit time. 3_ Describe the implementation timeline. Please see below for a sample implementation timeline located in A6611 _'W 4. What level of technical assistance is the bank anticipating would be given to the City to implement the lockbox and design the remittance document? At Wells Fargo, we recognize the fact that every customer implementation is unique. Therefore, unlike other banks, we do not apply a one - size- fits -all approach to the implementation process. Instead, we prepare a customized implementation plan based on the specific size, scope, and complexity of the implementation. 5. When could the lockbox be implemented? When you choose to implement the wholesale lockbox service, the first thing we do is provide you with the necessary legal documents to setup the service. Once we receive them back, we assign an implementation associate to set up the service. The implementation associate is your primary contact throughout implementation and works directly with you and your staff to plan the implementation schedule and coordinate the process between our two organizations. This process begins with a pre - implementation meeting. During the pre - implementation meeting, the implementation associate verifies information, gathers additional details as needed, and provides you with the necessary setup documents and agreements. Additionally, the implementation associate provides an estimated completion date and provides a customized plan and timeline. The implementation associate also reviews the plan with you to make sure it satisfies your expectations. Once all parties agree, we organize, document, and facilitate between all internal and external partners to ensure delivery by the expected start date.