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RFA 210 -006 <br />Your Program Administrator(s) can create custom reports to include any of the available <br />transaction data listed in the 70+ downloadable fields. Approvers can also build report templates <br />for transaction information on the cardholders within their own unit(s). Obtaining, analyzing and <br />distributing reports; optimizing the quality and amount of data you receive; and easily integrating it <br />with your other systems are essential to improving The City's visibility, which can ultimately <br />increase your control over expenses and purchasing. <br />4. What client support is available and how is it provided? <br />The City receives the benefit of Wells Fargo's leadership through critical path implementation <br />tasks along with a host of deliverables that can be customized to serve your process <br />improvement and enhanced visibility goals. Our experienced commercial card professionals lead <br />your team members through the design, installation, and rollout of your new service. We are on <br />site to provide full installation and initial production support. <br />Our expert technical consultants help you integrate your accounting systems and /or HR platforms <br />to ensure smooth delivery of transaction data, current general ledger validation routines, and up- <br />to -date user information. By overlapping team members throughout the entire cycle — from the <br />sales process through implementation to ongoing operations and maintenance — we ensure <br />continuity and quality results. <br />Commercial Card Implementation Support <br />a _ <br />RNI TMS(7_ FBc a S,1 I1% Atli <br />..T ...,.. <br />Sales Process --p- Implementation, ­00- Ongoing <br />Design & Training Operations <br />The City can achieve this same kind of continuity by overlapping your project participants from <br />the sales cycle through implementation to ongoing operations. In addition to an initial "orientation" <br />slide deck, we furnish a complete soft copy User Guide containing the following information: <br />■ Introduction to the WellsOne Commercial Card <br />■ Building Your Implementation Team <br />■ Benchmark Your Program <br />■ Gain Management Support <br />• Work with Suppliers <br />■ Design Policies and Procedures <br />■ Establish Accounting Elements <br />■ Program Setup with Wells Fargo Bank <br />■ Define I.S. Features <br />■ Publicize your Program <br />