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3. All other non-consent tows (all inclusive [double hookup, dollies, winching, flatbed, $250.00 etc. ]) (c) Miscellaneous and storage fees. Fees charged for vehicle storage, owner notification and other services provided by storage facilities for non-consent tows originating in the city limits shall not exceed the limitations set in the Storage Facility Act or Storage Facility Regulations. Sec. 90.292. Invoices. (a) A wrecker service must provide each vehicle owner who reclaims a towed vehicle with an invoice in accordance with this section at the time a towed vehicle is reclaimed. (b) Each invoice must include the wrecker service name, business address and phone number, the name of the wrecker driver who performed the tow, the date and time of the tow, the date and time the vehicle was reclaimed, and an itemized statement of the charges. Each invoice must have all of the following irtformation printed on the front or back of the invoice, or printed on a separate sheet that is physically attached to the InVOice: (1) A schedule listing the maximum wrecker fees set by the city council. (2) The following statement, in at least 10-point type: San Marcos City Ordinance limits, but does not set, the amounts that can be charged for towing vehicles, and requires wrecker services and vehicle storage facilities to accept cash, one-party personal checks, money orders, traveler's checks and credit cards for payment of fees. The ordinance also prohibits a person who pays with a check or credit card from stopping or canceling the payment. Persons who wish to contest the propriety of a tow may request a hearing at the Municipal Court or a Justice Court. Persons who wish to contest charges claimed to be excessive may file a written complaint with the San Marcos Chief of Police. (c) If a single invoice is used for wrecker service charges and vehicle storage facility charges, a combined schedule of the maximum wrecker service and vehicle storage fees may be used on the invoice, together with the statement in (b )(2). Sec. 90.293. Complaints of excessive fees. (a) A wrecker service or storage facility must respond to each written complaint received by the service or facility, or by the chief of police, related to excessive charges for any non-consent tow. The response must be in writing to the person complaining, with a copy to the chief of police, and must be sent within ten days of receipt of the complaint. (b) The chief of police will determine the propriety of the charges. If the chief determines that the charges were excessive, the service or facility must refund the excess charges within 15 days of the police chiefs decision. It is unlawful for a wrecker service or storage facility to fail to refund the excess charges within this time period. (c) For a rotation wrecker service or a participating storage facility, a failure to refund excess charges within C:\TEMP\ Wreckers 1-14-02.doc 17