Res 2005-093 - Laserfiche WebLink

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4/05 performed the maintenance or repair, the maintenance or repair performed, and the date(s) it was performed. Public Agency agrees not to encumber, transfer, or dispose of 9-1-1 equipment without CAPCOG's prior written consent. If Public Agency determines that 9-1-1 equipment is no longer needed for its intended purpose, Public Agency agrees to inform CAPCOG in writing of this determination and ask permission to use the 9-1-1 equipment for another public purpose or to dispose of the 9-1-1 equipment. CAPCOG agrees to grant this permission in writing unless it determines that the 9-1-1 equipment should be transferred to another local government or used as a trade-in for replacement 9-1-1 equipment, in which event Public Agency agrees to deliver the equipment to CAPCOG for this purpose. PSAP Equipment CAPCOG owns or leases the workstations and associated software ("PSAP equipment") located in the PSAPs in the region. PUBLIC SAFETY ANSWERING POINTS Public agencies operating a Public Safety Answering Point within the CAPCOG region shall: . designate a PSAP Supervisor, and notify CAPCOG in writing of the individual designated, to provide a single point of contact for CAPCOG and its authorized personnel . monitor the PSAP equipment and report any failures or maintenance issues promptly to CAPCOG in accordance with the Trouble Reporting Procedures (Exhibit 4) · keep a log (Exhibit 5) of all trouble reports and make copies of the log available to CAPCOG when requested . notifY CAPCOG within two hours of any major service-affecting issues within the PSAP · notity CAPCOG of newly hired 9-1-1 Telecommunicators within 30 calendar days of hire and schedule them for a PSAP equipment and TDD training class within six months of hire. Telecommunicators are required to take a TDD Refresher class every six months thereafter. CAPCOG will schedule one 9-1-1 PSAP training class per quarter and more often if necessary. If the Public Agency chooses to train its own personnel, the Public Agency must certify in writing to CAPCOG that the 9-1-1 Telecommunicator has been trained before he or she is authorized to use the PSAP equipment . allow CAPCOG or its authorized agents coordinated access to all PSAP equipment when requested during normal operating hours . test at least once a month all PSAP and Ancillary equipment for proper operation and user familiarity. Testing must include 9-1-1 test calls, placed from wireline and wireless telephones, for the basic call scenarios that include at a minimum (l) 9-1-1 call: voice, ANI! ALl verification, instant playback recording, and printer operation; (2) call transfer; (3) abandoned call; (4) TDD/TYY call; (5) ANI call-back; (6) administrative call; and (6) ancillary equipment functionality. Test results must be 6