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e) e- Notification of bid opportunities, addendums, and answers to questions f) Q &A management; and g) Multi- agency support. In addition, the system will automatically enforce procurement best practices to save staff time, secure better pricing, and reduce vendor challenges. With this system the City will also receive: j) One year of included phone and email support services with free updates to the system based upon the Vendor's Standard Implementation of Website set -up and configuration with no alterations to the included source code. After the first year of included phone and email support, Vendor may provide further maintenance for the e- Procurement system as an additional service. k) One day of website set -up and configuration to ensure compatibility with the e- Procurement System 1) Data import from any pre- existing lists or systems, including vendor profiles and commodity information (one time service). The City is responsible for providing this information in Excel format. This is a one -time service. m) Up to four hours of training via WebEx (remote) conference n) A user guide with details of the system o) Two hours of customization of the e- Procurement System to show the awarded firm's name on the Expired Bids screen, rather than having to click to see which firm was awarded. Please note that the City of San Marcos has chosen to have the Vendor host the e- Procurement System. 20. Feedback Form Include a feedback form component in order to enable the City to receive feedback from the community. City staff will be able to provide the information that users request most often. The feedback form component will allow residents to submit comments on individual pages which will be automatically sent to a member of the City's staff. A designated staff member will receive this feedback with information directing them to a specific page on the City's Website in order to determine what information is most useful to the community. 21. Form/Survev Tool Provide an interactive forms tool to allow users to communicate and interact with the City at convenient times. The Vendor's form/survey Tool may be used for asking questions, getting feedback, or submitting applications. These online forms may be used for replicating many paper forms the City uses, including service requests. The form/survey tool also provides the City with the ability to easily create online surveys and track the results in real -time. Furthermore, the City may display the results in several 28 Web Redesign and Content Management System