Res 2002-145 - Laserfiche WebLink

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8/01 Public Agency agrees to maintain the 9-1-1 equipment in good working condition. Should the 9-1-1 equipment require maintenance or repair, and Public Agency desires CAPCO to pay for the maintenance or repair, Public Agency agrees to request the maintenance or repair from CAPCO in writing. CAPCO agrees, within two business days of receiving the request, to notifY Public Agency whether it has funds for the maintenance or repair and, if so, when it can have it done. Public Agency may maintain or repair the 9-1-1 equipment at Public Agency's expense. If it does so, Public Agency agrees to provide CAPCO a written confirmation of the maintenance or repair within three business days after its completion. The confirmation must describe the problem(s) requiring maintenance or repair, who performed the maintenance or repair, the maintenance or repair performed, and the date(s) it was performed. Public Agency agrees not to encumber, transfer, or dispose of 9-1-1 equipment without CAPCO's prior written consent. If Public Agency determines that 9-1-1 equipment is no longer needed for its intended purpose, Public Agency agrees to inform CAPCO in writing of this determination and ask permission to use the 9-1-1 equipment for another public purpose or to dispose of the 9-1-1 equipment. CAPCO agrees to grant this permission in writing unless it determines that the 9-1-1 equipment should be transferred to another local government or used as a trade-in for replacement 9-1-1 equipment, in which event Public Agency agrees to deliver the equipment to CAPCO for this purpose. PSAP Equipment CAPCO owns or leases the workstations and associated software ("PSAP equipment") located in the PSAPs in the region. CAPCO leases the PSAP equipment to the Public Agencies operating the PSAPs to carry out CAPCO's Strategic Plan. PUBLIC SAFETY ANSWERING POINTS Public agencies operating a Public Safety Answering Point within the CAPCO region shall: . designate a PSAP Supervisor, and notifY CAPCO in writing of the individual designated, to provide a single point of contact for CAPCO and its authorized personnel . monitor the PSAP equipment and report any failures or maintenance issues promptly to CAPCO in accordance with the Trouble Reporting Procedures (Exhibit 4) · keep a log (Exhibit 5) of all trouble reports and make copies of the log available to CAPCO when requested . notifY CAPCO within two hours of any major service-affecting issues within the PSAP · notifY CAPCO of newly hired 9-1-1 Telecommunicators within 30 calendar days of hire and schedule them for a PSAP equipment training class within six months of hire. CAPCO will schedule one 9-1-1 PSAP training class per quarter and more often if necessary. If the Public Agency chooses to train its own personnel, the Public Agency must certifY in writing to CAPCO that the 9-1-1 Telecommunicator has been trained before he or she is authorized to use the PSAP equipment . allow CAPCO or its authorized agents coordinated access to all PSAP equipment when requested during normal operating hours 6