Res 2011-092 - Laserfiche WebLink

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201 CONTRACT TO THE CITY OF SAN MARCOS - QT- 2901/3 Attachment D Change Control Management Agreement This Change Management Control Agreement is part of the entire Agreement between the parties. Either parry (the `Initiating Party') may initiate changes to the referenced Statement of Work by submitting a Change Control Form to the other party (the `Receiving Party') as described in this Agreement. Using the Change Control Form, the Receiving Parry will review any change requests, research all solutions, conduct an impact analysis, propose alternative approaches, if any, and advise the Initiating Party of the findings including any associated additional fees and schedule impacts within fourteen (14)calendar days of the Receiving Party's receipt of any such Change Control Form. The Change Control Form will be provided to the Customer by New Dawn. Changes will be made as amendments to the Statement of Work and will set out the nature of the change, the new fee and schedule, and any other agreed upon services. Amendments will only be effective when signed by the Customer and New Dawn pursuant to: 1. Change Initiation The Change Initiation step will be used to begin the process. An initiated Change Request Form may be submitted by a Customer representative. The originator will deliver the form to the New Dawn Project Manager for log entry. The completeness of the information provided will be checked, and will be assigned a unique number to the change request. 2. Change Validation The Change Validation step is performed by the individual designated by the New Dawn Project Manager. The evaluation will be completed as either a change request (significant enough to impact cost, schedule, or resources) or be placed on the project issue log. If the item is placed on the project issue log, the evaluator selects the impact level (1= major, no work around identified, 2= major, with work around, 3= minor) and the source of the defect (baseline source code, Customer data, or Customer specific code). 3. Initial Impact Analysis The Initial Impact Analysis step is performed by the individual designated by the New Dawn Project Manager. The following are outlined: Affected Requirements, Proposed Alternatives, Impact on Cost, Impact on Schedule, Impact on Resources, and Estimated Cost of Detailed Impact Analysis. 4. Initial Review Results and Approvals The Initial Review Results step will be completed by the Customer Project Manager and the New Dawn Project Manager. Agreement will be reached for one of four optional next steps: a) If the initial impact analysis is of sufficient detail, the change will be approved and forwarded to the New Dawn Project Manager for implementation. O vL New Dawn