Res 2000-045 - Laserfiche WebLink

Home Browse Search

9/29199 Publ ic Agency agrees not to encumber, transfer, or dispose of 9-1-1 equipment without CAPCa's prior written consent. If Public Agency determines that 9-1-1 equipment is no longer needed for its intended purpose, Public Agency agrees to inform CAPea in writing of this determination and ask permission to use the 9-1-1 equipment for another public purpose or to dispose of the 9-1-1 equipment. CAPCa agrees to grant this permission in writing unless it determines that the 9-1-1 equipment should be transferred to another local government or used as a trade-in for replacement 9-1-1 equipment, in which event Public Agency agrees to deliver the equipment to CAPCa for this purpose. PSAP Equipment CAPCO owns or leases the workstations and associated software ("PSAP equipment") located in the PSAPs in the region. CAPCO leases the PSAP equipment to the Public Agencies operating the PSAPs to carry out CAPCO's Strategic Plan. PUBLIC SAFETY ANSWERING POINTS Public agencies operating a Public Safety Answering Point within the CAPCa region shall: · designate a PSAP Supervisor, and notify CAPCa in writing of the individual designated, to provide a single point of contact for CAPe a and its authorized personnel · monitor the PSAP equipment and report any failures or maintenance issues promptly to CAPCa in accordance with the Trouble Reporting Procedures (Exhibit 4) · keep a log (Exhibit 5) of all trouble reports and make copies of the log available to CAPCa when requested · notify CAPCO within two hours of any major service-affecting issues within the PSAP · notify CAPCa of newly hired 9-1-1 Telecommunicators within a week of hiring and schedule them for the next available PSAP equipment training class. CAPCO will schedule one 9-1-1 PSAP training class per quarter and more often if necessary. If the Public Agency chooses to train its own personnel, the Public Agency must certify in writing to CAPCa that the 9-1-1 Telecommunicator has been trained before he or she is authorized to use the PSAP equipment · allow CAPCa or its authorized agents coordinated access to all -PSAP equipment when requested during normal operating hours · test at least once a month all PSAP and Ancillary equipment for proper operation and user familiarity. Testing must include 9-1-1 test calls, placedfrom wireline and wireless telephones, for the basic call scenarios that include at a minimum (1) 9-1-1 call: voice, ANI/ALl verification, instant playback recording, and printer operation; (2) call transfer; (3) abandoned call,' (4) TDDITYY call; (5) ANI call-back; (6) administrative call: and (6) ancillary equipment functionality. Test results must be reported on Exhibit 6 andfurnished to CAPCO withinfive business days after completion of the testing · test at least once a month all 9-1 ~ 1 Telecommunications Devices for the Deaf (TDD) and Teletypewriters (TTY) for proper operation and to maintain user familiarity 5