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CITY OF SAN MARCOS ELECTRIC RULES AND REGULATIONS <br />specifically stated in the applicable rate schedule, shall be due and <br />payable at the time of discontinuance of service. <br />(2) In cases of meter tampering or bypassing of meter, electric energy <br />consumed, but not metered, may be estimated by the city based on <br />amounts used under similar conditions, or by other methods as approved <br />by the city. <br />(3) The city may charge for all labor, material and equipment necessary to <br />repair or replace all equipment damaged due to meter tampering or <br />bypassing of meter. <br />E. Service may also be discontinued for the following reasons: <br />(1) Failure to pay a delinquent account; <br />(2) Violation of the city's rules pertaining to the use of service in a manner <br />which interferes with the service of others or the operation of non- <br />standard equipment, if a reasonable attempt has been made to notify the <br />manner and the customer is provided with a reasonable opportunity to <br />remedy the situation; <br />(3) Failure to comply with deposit requirements; <br />(4) Without notice where a known dangerous condition exists for as long as <br />the condition exists; and <br />(5) Without notice for tampering with the City's meter or equipment or <br />bypassing the same. <br />F. Disconnection Service Charge <br />When service has been discontinued under the provision of these Rules and <br />Regulations, a charge for reconnection during regular business hours of $20.00, or <br />such amount as may be established from time to time based on the city's <br />experienced cost of providing similar service, shall be made. <br />If the reconnection is made at a time other than regular business hours at the <br />customer's request, a charge commensurate with the extra cost of the <br />reconnection will be added to the regularly established reconnection charge. <br />DISPUTED BILLS <br />When a customer believes that the amount of any bill rendered by the city for service of <br />electricity is in error, the customer should: <br />(1) request an explanation of the bill from the electric utility office of the city <br />and if this does not resolve the matter, <br />(2) request, in writing, an investigation of the matter, setting forth all <br />information relative to the dispute. <br />0 <br />