Res 2006-194 - Laserfiche WebLink

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date. The City and the Consultant will have the authority to pull referred accounts involving bankruptcy proceedings. When such referred accounts are pulled, the Consultant will immediately cease all collection efforts. Failure to cease collection on accounts in bankruptcy will be considered a material default of this agreement. 2.1.3 Communication: Receive all customer inquiries and correspondence regarding unpaid accounts. In addition, the Consultant will contact the City immediately regarding accounts requiring additional City research. If an adjustment is required or if an account needs to be recalled, the City will notify the Consultant in writing including electronic correspondence (e- mail). 2.1.4 Reporting: With the City's prior approval, the consultant will provide online reports of unpaid accounts to all three of the major credit reporting agencies: Experian, TransUnion and Equifax twice per month. The Consultant will provide the City with the following reports: a. Acknowledgement Report - report of new placement of accounts upon receipt of accounts; b. Production Report - report of accounts including collection activity, cash activity, original and placement balances in chronological order, current status of the account as well as report of active City accounts including recent activity on the accounts from date of placement (30,60,90 days, etc.); and c. Returned Accounts Report - report of accounts returned and reason for the return; d. Monthly Reports - report showing all payments received (this report will accompany and reconcile with the monthly invoice). 2.2 ADDITIONAL SERVICES/CHANGE IN SERVICES 2.2.1 At this time the Consultant's provision of additional services is not anticipated. Should the City choose to utilize additional services available from the Consultant that are not included in this Agreement, the City will pay the then current rate for those services as established in a fee schedule provided by the Consultant at the time services are requested. The Consultant will submit a written estimate of fees to the City and obtain the City's authorization before initiating any additional services. 2.2.2 Each material change (deletion or addition) in the services to be provided by Consultant must be authorized by the City on the Authorization of Change in Services form attached to this Agreement as Attachment A. Compensation for additional services will be in addition to that specified for Basic Services in accordance with Section 4.2 of this Agreement. The approval of the City's governing body is necessary for all additional services, the compensation for which exceeds $25,000. ARTICLE 3 THE CITY'S RESPONSIBILITIES The City will: 3