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1.0.6 Agency will promptly inform the City of all bankruptcy discoveries identified during the <br />initial account cleanse the Agency performs at the time of placement as well as throughout the <br />life -cycle of an account. <br />1.0.7 Any provisions in this Agreement pertaining to the City's review, approval and /or <br />acceptance of written materials prepared by the Agency and /or its subconsultants, contractors, <br />and subcontractors in connection with this Agreement will not diminish the Agency's <br />responsibility for the materials. <br />1.0.8 Agency will perform all of its services in coordination with the City. The Agency will <br />advise the City of data and information the Agency needs to perform its services and the Agency <br />will meet with City representatives at mutually convenient times to assemble this data and <br />information. <br />1.0.9 The Agency will furnish at its own expense all necessary administrative services, office <br />space, equipment, supplies, clerical personnel, telephone and other communication facilities and <br />insurance coverage. <br />1.0.10 Laura Emmons -Beam, Implementation Director, is the Agency's Project Representative <br />assigned to this Project. The Agency will not substitute another representative for this Project <br />unless approved in writing by the City in advance of such proposed substitution. In the event the <br />City and the Agency cannot agree to the substitution of the Project Representative, the City may <br />terminate this agreement in accordance with Article 7. <br />ARTICLE 2 <br />SCOPE OF COLLECTION SERVICES <br />The Agency will: <br />2.1 BASIC SERVICES <br />Scope of Work/Services for City of San Marcos <br />2.1.1 Collection Process: After receipt of past due accounts from the City, proceed with <br />collection as follows: <br />a) Locate and contact the delinquent customer to collect the past due amount. In <br />addition, the Agency will instruct the customer to make payments on the delinquent <br />account directly to the Agency. In the event that the customer refuses to pay the <br />Agency, the customer will be directed to make payment directly to the City. <br />b) Return to the City all accounts that have not been collected (payment arrangements or <br />fully paid) within 180 calendar days from placement by the City. Any returned <br />Credit Systems International 2012 <br />2 <br />