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Res 2012-107
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Res 2012-107
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9/17/2012 10:35:18 AM
Creation date
9/6/2012 3:30:22 PM
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City Clerk
City Clerk - Document
Resolutions
City Clerk - Type
Approving
Number
2012-107
Date
9/4/2012
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must be authorized by the City on the Authorization of Change in Services form attached to this <br />Agreement as Attachment A. Compensation for additional services will be in addition to that <br />specified for Basic Services in accordance with Article 13 of this Agreement. The approval of <br />the San Marcos City Council is necessary for all additional services for which the compensation <br />exceeds $50,000.00. <br />ARTICLE 3 <br />THE CITY'S RESPONSIBILITIES <br />The City will: <br />3.1 Report electronically, no less than every other week, to the Agency all payments and <br />adjustments posted by the City, including unidentified payments and payments on accounts <br />purged from the City's system. <br />3.2 Endeavor to provide the Agency with valid accounts containing accurate information, as <br />well as promptly report all payments, adjustments and new account information. The City fully <br />acknowledges and understands that it is necessary to accurately communicate and convey <br />information to Agency to facilitate the Agency's strict compliance with relevant Federal and <br />State laws. <br />3.3 Upon placement or when providing updated information on any account, identify all data <br />fields containing contact information for a consumer. This includes, but is not limited to: <br />a) residential telephone; <br />b) cellular telephone; <br />c) employment telephone; <br />d) facsimile number; <br />e) e-mail addresses; and <br />f) alternate telephone numbers, etc. <br />3.4 Provide the Agency with access to the City's consumer records to assist in the collection <br />of the debt which may include a view only access to the City's NorthStar billing system as <br />available and agreed upon between the City and the Agency. <br />3.5 Provide full information to the Agency regarding the City's requirements for the <br />Agency's services under this Agreement. The City will furnish the Agency with copies of data <br />and information in the City's possession needed by the Agency at the Agency's request. <br />3.6 Forward to the Agency any requested documentation within ten calendar days of the <br />initial request, i.e.: itemized statements, response to disputes, balance verifications, etc. <br />3.7 Designate Ernest Cavazos, Utilities Billing Manager as the City's Project Manager and <br />authorized representative to act on the City's behalf with respect to this Agreement. The City <br />Credit Systems International 2012 <br />6 <br />
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