Res 2003-066 - Laserfiche WebLink

Home Browse Search

San I larcos Texas GAP Analysis Executive Summary During the week of March 31 to April 2, Harris met with San Marcos representatives to perform a GAP Analysis. The purpose o£this GAP Analysis was to review San Marcos requirements, expectations, and current system processes and from there identify the areas where the existing functionality in PUBs matches well with the current legacy system, where modifications to current business processes will resolve the issues and/or where modifications to PUBs will be required to resolve the issue. The approach taken in performing the GAP Analysis was to demonstrate the various functions available in PUBs and then discuss any variations or issues as they relate to San Marcos current process. The GAP Analysis demonstration included: a look at key set-up tables such as service types, categories, stat codes rate tables as they related to stat profiles and how they related to San Marcos rate structure the creation of a new premise / account creation of service orders to manage change of occupm~ts at a premise creation of service orders to manage any number of service related issues meter changes / meter replacement cycle billing, payment and collection process The GAP Analysis identified the following as being key issues: Tax will be required as a separate Service Type to ensure payments m'e applied to tax related charges first. PUBs does not allow payment for the remaining services to be applied proportionally. Write-offs remove the balance from the account record and must be reversed prior to apply recovered payments. · Modifications will be required to allow the system to identify accounts that are subject to an Electric Bill Code change based on usage history. · Central Cash is not a standard function of PUBs A complete list of items discussed along with any issues identified, possible solutions or potential modifications are included below. Issues identified by San Marcos have been highlighted in red. Possible solutions to these issues are highlighted in blue and potential modifications are highlighted in purple. It would appear from this GAP analysis that PUBs will prove to be an ideal solution to meet the needs of San Marcos. The majority of the functionality required by San Marcos already exists in PUBs. With the exception of the key issues not above there are little or no changes required to PUBs to met the needs of San Marcos.