Res 2003-067 - Laserfiche WebLink

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1.5.2 The Coutractor will develop and implement tile Public Outreach/Education Program related to its solid waste collection and disposal activities as described in the attached Exhibit A. A scbedule detailing all activities of this program for the following year will be submitted to the Director for review and approval at least I5 days prior to beginning work, and aanually thereafter. The Contractor will continue program development and ilnplementatiou throughout the term of the Coatmct. The Contractor will schedule quarterly meetings with the City staffto review and evaluate the program's effectiveness. 1.5.3 Tile Contractor will pay all costs of the public information program. 1.5.4 The Contractor will make every reasonable effort to serve tbe customers regardless of errors in customer materials preparation or placement. The Coutractor will aotify the City of repeated or gross mistakes on the part of tbe customers. The City will take such actions or implement such procedures as are reasonably necessary to ensure compliance by its resideuts with the provisions of this Contract. 1.5.5 Tile Contractor will develop and distribute literature to iuform affected customers on ali aspects of the collection services, which wilI include but not be limited to, days of service, materials to be recycled, method of preparation required, aad placement of coutainers for collection. The Contractor will submit all educational literature to the City for its approval prior to distributing it to customers. 1.5.6 The Contractor will provide a written report to the City on all quarterly basis oil the uature and extent of the public information program. 1.5.7 Tile Contractor will make available to public schools educational materials regarding tile Contractor's residential recycling program. 1.5.8 The Contractor will place a label oll each cart provided to residential units identifyiug the Coutractor as the owner of the cart aud providing information on collection procedures, including time period requirements for placemeot and removal of carts fi'om curbside. ARTICLE 2 THE CITY'S RESPONSIBILITIES Section 2.1 The City will desiguate the Director to act as the City's authorized representative with respect to this Coatract. Section 2.2 The City will assist the Contractor in encouraging customers to comply with the City's solid waste regulations by providing instruction, public service coutact, aud informational materials. The City will contact customers who violate the regulations as the need arises. Section 2.3 The City will beat' all costs iacident to tbis Article. Section 2.4 The City will submit statemeuts to and collect from all residential units for residential solid waste services provided by the Contractor under this Coutract, iacludiug those accounts tbat are delinquent. 12