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<br /> Lf 24 VtI <br /> Enhanced Service Options <br /> In addition to Primary and Gold services, the enhanced service options <br /> listed below are available to WilTel Monitored Network Services Gold <br /> customers. Because the services be1o\v are priced individually, a customer <br /> can select any option \vhich enhances their WilTel Monitored Network <br /> Services. <br /> . Customized Performance and [:tilization Reports for specified <br /> devices. In addition to the Standard performance and utilization <br /> reports offered in Gold Services, customers can request additional data <br /> per device in tabular and graphical format. Additional report data v.rill <br /> be identified by the customer and WilTel prior to start of service. This <br /> service requires subscription to Gold services. <br /> . Quarterly Utilization Trend Analysis for specified devices. \VilTel <br /> Monitored Nehvork Services \vill collect performance and utilization <br /> information for use in analyzing specified devices and links. <br /> Utilization will be predicted against a pre-defined threshold value, <br /> showing potential future performance trends. This £ervice requires <br /> customer subscription to Gold services. <br /> Features & Benefits <br /> . Feature: Multiple service levels <br /> Benefit: Customer benefits from services tailored to meet their <br /> nehvork monitoring needs <br /> ¡ <br /> . Feature: Proactive Performance J\.'fanagement <br /> ì Benefit: Prior to their occurrence, potential network equipment <br /> problems and congestion are identified <br /> . Feature: Interactive Fault Management <br /> Benefit: Efficient identification of faults leading to notification and <br /> service dispatch for fault repair <br /> . Feature: Configuration Management <br /> Benefit: Enhances control over net\vork devices; useful information <br /> stored for disaster recovery <br /> WilTei Oat::! Product Marketing Dante Artadi August, 1995 Page ï <br />