Res 2013-090/Approving a service agreement between Cash Cycle Solutions, Inc. for the Utility Billing and Notice Services

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Cash Cycle Solutions, Inc. Business Recovery Plan The Crisis Management Center is a local or off - premise meeting area from which initial assessment, evaluation, coordination and decision making activities take place. The Crisis Management Center houses the INCIDENT MANAGEMENT TEAM during the initial phases of response and recovery. The designated Crisis Management Center will be located at Peak 10 (see section 3.1 of this document for their address). Consolidated Action Plan Following an incident occurrence, the INCIDENT MANAGEMENT TEAM will identify critical personnel to lead the recovery effort and select the appropriate recovery strategies and solutions. These collective strategies and assignments are collectively referred to as the Consolidated Action Plan 1.6. Exposures No exposures were identified. 2. PLAN ACTIVATION OVERVIEW This Plan Activation section documents the initial evaluation, decision and team activation activities performed by the INCIDENT MANAGEMENT TEAM. Specifically, these Plan Activation Procedures include performing the appropriate emergency response procedures, developing the Consolidated Action Plan and mobilizing the appropriate personnel. 2.1. Activate Emergency Procedures The Incident Management Plan can be activated in two ways, as a result of any incident involving building evacuation and as a result of either Security or Telecommunications problem escalation procedures. Both of these are summarized below. 2.1.1 Building Evacuation Summary Emergency Response Procedures are documented outside of this Incident Response Plan and take precedence over the following summary. The following summarizes the Emergency Response Procedures and is presented for informational purposes only. Note: the final step of both building evacuation and problems escalation procedures result in activation of the INCIDENT MANAGEMENT TEAM. 0