Res 2013-090/Approving a service agreement between Cash Cycle Solutions, Inc. for the Utility Billing and Notice Services

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Cash Cycle Solutions, Inc. Business Recovery Plan 6.1. Assist with Salvage and Media Reclamation Activities Because equipment and media salvage requires special skills, the INCIDENT MANAGEMENT TEAM will lead the Salvage and Media Reclamation effort. Review staffing requirements and identify any excess personnel available to participate in salvage and media reclamation activities. Personnel normally involved in long term development activities and those idled due to resource constraints are likely candidates to serve in this capacity. 2. Update salvage related reports and forms reports as the recovery progresses, communicating any changes in priorities or requirements. These forms and reports, originally completed during damage assessment and evaluation, include: ASSESSMENT & EVALUATION FORMS (section 9.1.1) 3. Identify the loss of critical items that should be addressed and who should be notified of the loss. 6.2. Plan Return Develop a detailed relocation "Restoration Plan of Action" to return to the restored facility using the Business Recovery Plan procedures as a guide. Then coordinate the return to the permanent (new or repaired) facility at the conclusion of the business recovery operation. Conduct a site restoration planning meeting for the purpose of developing general return strategies. Define and develop the following guidelines: 1.1 Date and time each Work Group's facility will be available for return; 1.2 Status of support services (e.g. telephone, computer services, etc.); 1.3 Any special logistical requirements or support which will be available to the Work Groups (e.g. transportation for equipment and records, assistance with packing records, etc.). 2. Conduct a planning session to review and update the Business Recovery Procedures (including Response Procedures) to reflect moving back to the permanent facility from the alternate site. 2.1 Review each recovery procedure step, modifying it as appropriate to the circumstances. Note that response procedures may be used to provide a contingency during the actual move. 23