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Cash Cycle Solutions, Inc. <br />Business Recovery Plan <br />Closely monitor employee work schedules, ensuring the "well being" of <br />employees participating in the recovery effort. <br />1.1 During emergency situations, personnel will be required to work extended <br />hours; however, they should be strongly urged to get proper rest to <br />minimize stress and maximize efficiency. <br />1.2 Experience indicates that morale problems frequently arise several days <br />to weeks following a disaster. Consider the need to reward personnel for <br />their extra efforts during the recovery operation. <br />1.3 The INCIDENT MANAGEMENT TEAM (3.1) will address special <br />compensation issues; therefore care should be taken to coordinate any <br />special efforts through the INCIDENT MANAGEMENT TEAM (3.1), since <br />any inequities will exacerbate these problems. <br />7.3. Monitor and Report Recovery Progress <br />Monitor Work Group recovery progress frequently (hourly the first day, minimum daily <br />thereafter). Collect written status reports from Work Groups daily. <br />The major phases and milestones which make up these Incident Management and Work Group <br />procedures make useful reporting milestones to track progress. <br />7.4. Maintain Recovery Related Record Keeping <br />Maintain careful written records throughout the recovery process. Experience shows thorough <br />and complete records are invaluable in reducing confusion during the recovery and in <br />reconciling material acquisition and expenses. <br />Maintain good written documentation of any changes or modifications to standard <br />operating procedures. Make sure temporary changes or modifications do not <br />carry over to normal operations following the recovery operation shutdown. <br />2. Collect, review, and approve all completed time sheets. It is particularly <br />important to track time expended for recovery related activities such as record <br />reconstruction, since accounting practices require this time be explicitly account- <br />ed for. <br />3. Maintain a record of all personal expenses incurred during the recovery operation <br />(receipts should be attached). <br />25 <br />